SAFETYNET SUPERVISOR

POSITION OVERVIEW:

The SafetyNet Supervisor is responsible for ensuring that the services of the program are maintained in accordance with organizational policies and procedures. The SafetyNet Supervisor will oversee the coordination of domestic violence, and child abuse and neglect services to victims of domestic violence and their children. This includes, but is not limited to daily operations; fiscal management; staffing and the provision of a safe and caring therapeutic environment.

I. REQUIRED QUALIFICATIONS:

Education:	Master’s Degree in human services field required.
Experience:	Minimum three (3) years in related field, including one (1) year in a supervisory role. Experience providing clinical outreach preferred.
Age Specific Experience:	[] Not Applicable [] Neonate/Infant []Toddler [x] Pre-School Age [x] School Age [x] Adolescent [x] Adult
License/Certification:	Clinical licensure preferred Valid Florida driver’s license with clean driving record required
Knowledge, Skills and Abilities:	Knowledge of child, adolescent, and adult mental health development Advanced knowledge of the dynamics of family violence Able to provide clinical treatment in individual, group and family settings Knowledge of community resources relating to child welfare and family violence Excellent crisis intervention and clinical assessment skills Knowledge of State/ Federal laws and regulations Knowledge of victims’ rights and judiciary system Excellent verbal and written communication skills Excellent public speaking and presentation skills Excellent time management, organizational and coordination skills Able to handle sensitive and confidential information in a professional manner Able to establish and maintain positive interpersonal relationships Able to demonstrate creativity and initiative Able to work flexible schedules and adapt to changing environment Able to remain calm and function effectively in a stressful environment Able to work independently with minimal supervision Able to effectively prioritize assignments and meet deadlines

II. ESSENTIAL FUNCTIONS:

1. Supervises and supports staff in providing comprehensive services to victims of family violence.
2. Performs recruitment, retention and termination responsibilities for assigned staff.
3. Completes 90 day/annual evaluations for direct reports and establishes specific goals for direct staff.
4. Develops and implements corrective action performance improvement plans and initiates disciplinary measures as required.
5. Provides and documents monthly staff supervision and/or departmental staff meetings.
6. Recruits and supervises interns and volunteers assigned to the SafetyNet Program.
7. Provides 24 hour on-call coverage for program and ensures any emergency calls are returned within 15 minutes.
8. Ensures referrals are responded to within 48 hours.
9. Assesses mental health needs for families and their children.
10. Assesses risk and lethality factors for victims of family violence.
11. Provides and oversees initial intake, safety planning, biopsychosocial assessments, and development of treatment plans.
12. Provides and oversees individual, group and family therapy sessions.
13. Provides crisis intervention counseling, intensive case management and support to clients and their children.
14. Provides family advocacy for clients in the court system by ensuring that restraining orders and other necessary court action is taken to ensure the safety of the family and to maintain personal and financial independence from the alleged perpetrator.
15. Provides expert court testimony as required.
16. Provides and oversees discharge planning in accordance with best practices and internal policies and procedures.
17. Maintains data base of available community resources and provides linkages to victims of family violence.
18. Networks and develops community partnerships to support organizational goals and growth, including but not limited to the Palm Beach County Domestic Violence Council.
19. Completes all monthly, quarterly and annual required documentation in a timely and quality manner.
20. Reviews and monitors case records for compliance with required documentation on a monthly and quarterly basis.
21. Maintains and cultivates working relationships with State Attorney’s office and Office of the Attorney General to provide comprehensive services to victims of family violence.
22. Assists in compiling program data and case studies for VOCA reports.
23. Monitors and ensures program staff maintains compliance with required annual training programs.
24. Ensures that program is in compliance with internal policies, procedures, and other applicable licensing, regulatory and contractual standards.
25. Participates in assigned Continuous Quality Improvement (CQI) programs as identified by supervisor, and reports on CQI data as needed.
26. Collaborates with Foundation Department to seek and develop funding sources for existing and new family violence and prevention programs.
27. Attends relevant and required workshops, trainings, and conferences to remain current on family violence, child abuse and other related fields.
28. Accessible via cell phone.

The above list encompasses the essential functions of the job. It is not all inclusive and employees may be asked to perform additional tasks from time to time. All staff members are expected to perform their jobs in compliance with Agency Rules of Conduct and all legal and regulatory requirements that affect their position.

III. CORE COMPETENCIES

A. PLANNING, ORGANIZING AND EXECUTING

1. Demonstrates the ability to understand and accept instructions.
2. Takes responsibility for achieving results and follows through on assignments.
3. Demonstrates ability to work independently.
4. Shows initiative and discretion.
5. Works effectively in a fast paced environment.
6. Manages multiple priorities according to prescribed timelines.
7. Demonstrates the ability to remain flexible within a changing environment.
8. Demonstrates effective time management skills.

B. TEAM WORK

1. Promotes a positive work environment.
2. Seeks to do what is right for the team and/or organization.
3. Collaborates well with all levels of staff.
4. Participates in creating an inclusive and respectful climate.
5. Proactively supports others through sharing knowledge and skills.

C. COMMUNICATION

1. Verbally expresses thoughts and ideas in a clear and concise manner.
2. Documents information accurately and legibly.
3. Demonstrates integrity by communicating directly and honestly.
4. Listens actively and verifies understanding.

D. INTERPERSONAL SKILLS

1. Builds effective internal and external relationships.
2. Takes a proactive approach to dealing with conflict.
3. Demonstrates courtesy in dealing with others.
4. Shows respect for different opinions and views.
5. Works effectively with diverse populations and is culturally sensitive to the needs of clients and staff.
6. Demonstrates the ability to remain focused and respond appropriately in crisis and/or stressful situations.

E. WORK ETHIC

1. Takes responsibility for achieving results and following through on assignments.
2. Acts as a role model implementing daily routine and responsibilities.
3. Complies with attendance standards and requirements.
4. Complies with punctuality standards and requirements.
5. Complies with HomeSafe policies, procedures and Employee Handbook
6. Maintains confidentiality and respects privacy issues.

F. TRAINING

1. Completes annually required training within required time frame.
2. Applies learned skills and knowledge to daily responsibilities.
3. Keeps informed of new developments in specific field.

G. SAFETY

1. Promotes a safe work environment and complies with HomeSafe safety policies, procedures and standards.

IV. ADA STANDARDS:

A. Physical Demands:

Tasks involve the ability to exert light to moderate physical effort. May involve lifting, carrying, pushing and/or pulling of objects and materials of light to moderate weight (10-25 pounds). Repetitive sitting; standing; walking; reaching with hands and arms; climbing stairs; balancing; stooping; kneeling; talking; and listening. Tasks may involve extended periods of time at a keyboard or workstation. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive.

B. Mental Demands:

Ability to remain calm and rational when dealing with persons who may be agitated and/or violent. Ability to organize and prioritize projects and responsibilities.

C. Working Conditions:

May be exposed to contagious or infectious diseases. Residential, community, and/or office environment.