Sagamore Clinical Manager
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Description
Summary:
The Clinical Manager will provide leadership to a skilled, dedicated team of mental health professionals and oversee a comprehensive system of social services, case management, education, treatment planning, and discharge planning.
Essential Duties and Responsibilities:
- Designs and implements the treatment protocols and best clinical practices employed within the agency;
- Provide Animal Assisted Therapy
- Develop plans and protocols for new clinical and program staff training along with the Training Director;
- Ensures appropriate assessments for all consumers served;
- Reviews fidelity of service models and quality;
- Provides the necessary clinical and evidenced based training as allowed underneath their clinical license such as CBT training;
- Provides 24/7 emergency response backup in the event of clinician absenteeism;
- Provides support and clinical recommendations as needed pertaining to admission, discharge, and triage decisions;
- Identifies and implements clinical evaluation/assessment tools and protocols:
- Collects monthly statistics and outcome reporting in collaboration with quality management staff.
- Collaborate with Chief Clinical Officer, Medical Manager, and new clinical staff to ensure that clinical expertise is available at all levels of the organization.
- Ensures continuity of care through development of strong collaborative relationships with other agencies, providers, and policymakers.
- Actively promotes and maintains communication with contracting and referring agencies, as well as CCNC Providers.
- Demonstrates a working knowledge of agency policies and procedures and accrediting body standards as well as those of the state and other management entities guiding the clinical practices of the organization;
- Accurately documents all billable encounters (therapy notes) into Southeastern Integrated Care’s EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified;
- Assists the Director of Youth Clinical Services in ensuring that recipients are receiving the recommended authorized time allowed per payor;
- Travels as needed to various offices, meetings, and conferences.
- Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- Clinical licensures such as LCSW-A/LCSW, LCMHC-A/LCMHC, LMFT-A/LMFT, or LPA;
- Minimum 2 years’ experience in direct practice that involves knowledge of mental illnesses and treatment methods, psychopharmacology and practices used in psychiatric disorders;
- Minimum 2 years’ experience in developing/facilitating psycho-educational, prevention, and/or therapeutic support groups focused on contemporary social problems and mental health issues;
- Experience with intensive, wraparound, home-based clinical services;
- Extensive experience collaborating with state agencies such as LME/MCO, DMA, DHHS, and MH/SA/DD.
Required Skills/Abilities
- Ability to negotiate, problem solve, handle multiple tasks simultaneously and meet deadlines;
- Excellent verbal and written communication skills; proficient computer skills;
- Ability to lead and motivate a multidisciplinary team;
- Culturally competent;
- Demonstrated proficiency with Microsoft Offices/Google Workspace applications;
Certificates, Licenses, Registrations
- Clinical licensures such as LCSW-A/LCSW, LCMHC-A/LCMHC, LMFT-A/LMFT, or LPA;