Sales Account Manager
Posted Updated 1
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We are considering candidates throughout the US and Mexico. This role requires travel. Fluency in both English and Spanish is required.
We are seeking a driven and enthusiastic Sales Account Manager to help build enduring brands and shape the charcuterie category in the Mexican/South American market. This role is responsible for managing customer relationships, generating new business, and ensuring top-level service across foodservice and retail sectors.
Duties/Responsibilities:
- Maintain regular communication with existing customers to ensure satisfaction and identify growth opportunities.
- Conduct and execute quarterly business reviews.
- Onboard new retailers and distributors.
- Generate leads via cold calling, email outreach, and trade show follow-up.
- Manage wholesale inquiries and sales leads through the website.
- Maintain accurate sales records and customer interaction history.
- Collaborate with production, logistics, and customer service to ensure timely order fulfillment.
- Monitor sales reports and performance metrics.
- Create customer presentations using existing templates and reporting tools.
- Provide product knowledge and samples to clients.
- Manage calendar, record sales calls and meetings.
- Submit timely travel and expense reports.
- Represent the company at trade shows.
- Manage brokers: set goals, lead training courses, conduct reviews, and address underperformance.
Required Skills/Abilities:
- Ability to speak fluent Spanish
- Passion for food and the charcuterie industry.
- Strong communication and relationship-building skills.
- Self-starter with a success-driven mindset.
- Highly organized with attention to detail.
- Collaborative team player.
- Willingness and ability to travel for client visits.
Education and Experience:
- Degree in Culinary Arts, Business, or related field.
- 5–10 years of experience in sales or food manufacturing.
- Proficiency in Microsoft Office Suite and Adobe.
Working Conditions:
- Standard office environment when not traveling.
- Use of a laptop and mobile phone for communication and reporting.
- Regular use of CRM and sales tracking software.
- Occasional high-pressure situations to meet sales targets or resolve client issues.
- Collaboration with cross-functional teams including marketing, logistics, and finance.
- Adherence to company policies on safety, conduct, and confidentiality.
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