Sales / Account Manager / Customer Support Specialist

About the Role
We're looking for an experienced, client-facing professional who can own the full customer journey — from product demos through onboarding and ongoing support. You'll be the primary point of contact for our clients, ensuring they get maximum value from our product and have a smooth, responsive experience at every stage.
Responsibilities
Conduct product demos for prospective and existing clients
Lead onboarding calls, guiding new clients through setup and first steps
Provide client support — answering questions, troubleshooting issues, and resolving concerns
Manage all client communication via email in a professional, timely manner
Build and maintain strong, long-term client relationships
Requirements
5+ years of experience in sales, account management, or customer support
Excellent written and spoken English
Ability to work strictly within EST hours
Strong communication skills, comfortable leading calls and presenting to clients
Detail-oriented, proactive, and able to work independently
How to Apply
Applications must include a short intro video. Applications without a video will not be considered.
In your video, briefly cover:
Your relevant experience (sales / account management / support)
Why you're a good fit for a client-facing, EST-hours role
A quick note on your English proficiency