Sales Account Manager (IT & Technology Services)
Salary: ₱30,000 – ₱40,000 per month
About the role
We are seeking a driven, client-focused Sales Account Manager to join our growing IT sales team. In this role, you will serve as the primary link between our company and our key enterprise clients, managing existing accounts while identifying new business opportunities.
Key responsibilities
Serve as the main point of contact for assigned accounts, building long-term, trusted relationships with key decision-makers (CIOs, IT Directors, Procurement).
Track client contract renewal dates, ensure high customer satisfaction (CSAT), and proactively address pain points to prevent churns.
Organize and lead regular business reviews with clients to report on performance, ROI, and future technology roadmaps.
Identify opportunities to expand our service footprint within existing accounts (e.g., cloud Migration, Cybersecurity, Managed Services, Software Licensing).
Maintain an active, accurate sales pipeline within our CRM and consistently meet or exceed quarterly revenue targets.
Lead the creation of Statements of Work (SOWs), RFPs, and commercial proposals in collaboration with pre-sales technical expert.
Gather technical and business requirements from clients and translate them into actionable IT solutions for our internal technical teams.
Stay updated on emerging IT trends, cybersecurity threats, cloud technologies, and industry compliance standards to act as a knowledgeable advisor to clients.
About you
Bachelor's degree in Business, Marketing, Information Technology, or a related field (or equivalent practical experience).
3 to 5+ years of successful B2B sales or account management experience within the IT, SaaS, Cloud, or Tech Services industry.
Proven ability to meet or exceed sales quotas and manage complex enterprise accounts.