Sales Account Manager, Jr.

JOB DESCRIPTION

Job Title Account Manager (Junior Level) Department Sales Reports To Sales Manager Date Created / Revised 08/17/16 – 05/24/2017, 3/15/2019 Hours Required 40+ hours a week FLSA Status Non-Exempt

Purpose

Supports the Company in the fundamental role of achieving customer acquisition and revenue growth objectives.

Principal Accountabilities

• Use telemarketing to sell product and services
• Use telemarketing to expand customer base
• Receive, prioritize, and price quotes for customers
• Records and maintains customer account profiles and activities
• Reviews purchase orders and quality requirements to ensure correct processing
• Follow up as necessary to ensure order completion
• Collaborate with and support Regional Sales Managers
• Meet or exceed gross profit goals given

Communicate appropriately with upper management on issues

• Stay knowledgeable of our competition’s products and services, research and memorize what products are made by which manufacturers

Nature and Scope

The nature of this role is to have an outstanding ability to communicate with customers effectively and confidently. Must have an aptitude to sell product and promote services, maximizing all opportunities while maintaining gross profit goals. This is not a supervisory role, however, a certain level of coaching skills are required to effectively communicate with supporting customer service staff.

The individual will spend all of their time in a busy office environment, using standard office equipment. They will need to talk/listen, stand, sit, read written instructions/reports, and type often. They occasionally may need to climb stairs, crouch, kneel, and balance. Mental demands include the ability to resolve problems, handle conflict, think critically, and meet deadlines.