Sales Account Manager

Key Responsibilities:

• Develop and execute account plans for assigned key customers.
  
• Achieve monthly, quarterly, and annual sales targets.
  
• Negotiate commercial agreements, pricing, promotions, and trade terms.
  
• Build strong relationships with key decision-makers within customer organizations.
  
• Monitor customer performance, sales trends, and market opportunities.
  
• Coordinate with marketing, supply chain, finance, and customer service teams to ensure excellent account management.
  
• Manage promotional activities and evaluate their effectiveness.
  
• Resolve customer issues and ensure timely follow-up.
  
• Prepare regular sales forecasts and account performance reports.
  
• Identify opportunities for new product listings and business expansion.
  
• Follow payment collections and keep healthy aging report.
  

Qualifications:

• Bachelor’s degree in business administration, Marketing, Sales, or related field.
  
• Minimum 5 years of sales experience, preferably in FMCG or consumer goods.
  
• Experience managing modern trade and key accounts.
  

Skills and Competencies:

• Strong negotiation and relationship management skills.
  
• Commercial and financial acumen.
  
• Excellent communication and presentation skills.
  
• Analytical and problem-solving abilities.
  
• Leadership and team collaboration skills.
  
• Proficiency in Microsoft Excel and ERP/CRM systems.
  

Key Performance Indicators (KPIs)

• Sales revenue achievement.
  
• Gross margin performance.
  
• Account growth percentage.
  
• New product listings.
  
• Collection and payment compliance.
  
• Customer satisfaction levels.
  

Location: Tema, Ghana

Salary: Attractive