Sales Admin

We are seeking a proactive and customer-oriented Sales Administrator to support our Sales Team. This role is ideal for someone who enjoys interacting with customers, coordinating projects, and working in an engineering-related environment. You will play an important role in ensuring smooth sales operations while providing excellent customer service to both new and existing clients.

Key Responsibilities

• Provide administrative and operational support to the Sales Team.
• Prepare quotations and respond promptly to customer enquiries.
• Build relationships with new and existing customers through follow-up and excellent customer service.
• Arrange customer meetings and coordinate communication between customers and the sales team.
• Attend to walk-in customers and manage after-sales enquiries.
• Issue job travellers and work orders accurately for all confirmed orders.
• Coordinate with the Production Department to ensure jobs are scheduled and processed according to customer requirements.
• Monitor sales enquiries and maintain accurate records, reports and documentation.
• Ensure all sales documentation and work orders comply with company procedures and quality standards.
• Perform other sales administration duties as assigned.

Requirements

• Diploma or Polytechnic qualification in any discipline / Profesisonal certificate
• Minimum 1 year of experience in sales administration, customer service or a related role.
• Interest in engineering products or manufacturing environments.
• Comfortable interpreting engineering drawings and performing basic calculations (training will be provided where necessary).
• Strong communication and interpersonal skills.
• Proficient in spoken and written English. Ability to communicate in Mandarin is an advantage to support communication with Mandarin-speaking customers and business associates.
• Proficient in Microsoft Office applications.
• Well-organised, meticulous and able to manage multiple tasks.
• Self-motivated, proactive and able to work independently as well as in a team.

What We Offer

• 5-day work week.
• Competitive salary commensurate with qualifications and experience.
• On-the-job training and opportunities to develop technical and commercial knowledge.
• Friendly and supportive working environment.
• Immediate vacancy available.