Sales Administrative Assistant 銷售行政助理(台北)

We are seeking a detail-oriented and proactive Sales Administrative Assistant to support the Sales Manager and sales team by ensuring smooth daily operations, accurate reporting, and effective coordination across departments.
You will play a key role in supporting business activities, maintaining operational efficiency, coordinating internal and external communications, and providing administrative support to ensure exceptional customer experience that aligns with Ferrari's brand standards.
Job Description :
•Sales Administration & Documentation Support
•Support the Sales Manager with daily administrative and operational activities.
•Prepare, organize, maintain, and archive sales-related documents, reports, and records efficiently.
•Manage document filing, scanning, verification, and circulation in accordance with company procedures.
•Monitor and follow up on outstanding documentation to ensure accuracy and completeness.
•Prepare weekly, monthly, and ad hoc sales reports, as well as business performance summaries.
•Consolidate sales figures, customer data, vehicle allocation statuses, and operational reports.
•Maintain data accuracy within internal systems and CRM platforms.
•Assist in generating management reports and presentation materials for business reviews.
•Coordinate communication among the Sales, Finance, Marketing, Logistics, CRM, and Aftersales teams to ensure seamless operational processes.
Customer & Business Support
•Support customer-related administrative processes and follow-up activities efficiently.
•Coordinate meeting schedules, business appointments, and internal operational discussions efficiently.
•Provide support for customer delivery events and special sales activities as needed.
Cross-Functional Project Support
•Assist in implementing sales operations initiatives and process improvement projects.
•Perform additional duties and assignments as directed by the Sales Manager.
•Assisted with showroom customer reception and provided customer service support. Coordinated customer inquiries and supported daily showroom operations.

主要職責

• 協助銷售與銷售經理處理日常行政、文件工作和營運事務。
• 有效率地準備、整理、維護和歸檔相關文件、報告和記錄。
• 掌握並跟進未完成的文件，確保其準確性和完整性。
• 彙總銷售資料、客戶資料、車輛分配狀態及營運報告。
• 維護內部系統和客戶關係管理 (CRM) 平台的資料準確性。
• 協助產生管理報告和業務審查簡報資料。
• 協調銷售、財務、行銷、物流、客戶關係管理 (CRM) 和售後團隊之間的溝通，以確保營運流程順暢。
• 有效率地支援與客戶相關的行政流程和後續活動。
• 有效率地協調會議安排、商務預約和內部營運討論。
• 視需要為客戶交付活動和特殊銷售活動提供支援。
• 協助實施銷售營運計畫和流程改善項目。
• 執行銷售經理指示的其他職責和任務。
• 協助展廳客戶接待並提供客戶服務支援。
• 協調客戶諮詢並支援展廳日常營運。