Sales Administrator
ELE Interiors is a friendly, boutique Interior Design company
committed to delivering outstanding design solutions globally. We’re looking
for a dedicated Sales Administrator to join our team and support client
relationships, this role calls for someone assertive and presentable both on
the phone and in-person to deal with HNW clients. Highly organised, confident
to work independently and has a good understanding of reporting, document
organisation & CRM systems.
Key Responsibilities:
- Client
Communication: Respond promptly and professionally to client
inquiries via phone, social media platforms, email, and text.
- CRM
Management: Keep client data and sales activities up-to-date in
the CRM.
- Sales
Support: Create & amend proposals depending on project
requirements, and ensure all documents are processed and signed in a
timely manner. Assist with other
administration tasks as necessary.
- Document
Organisation: Save & organise client documents in shared
folders, coordinating with the admin team to keep files current.
- Collaboration
with Marketing: Work with Marketing to track lead sources and assess
the effectiveness of campaigns. Create company profiles & portfolios
for sales pitches. Occasionally assist with Marketing Administration work
- Reporting
& Coordination: Attend daily sales meetings, assist with
progress reports, and update the team on client activities.
Requirements
Required Skills & Experience:
- Experience in
sales administration, preferably in interior design or a related creative/construction
field.
- Strong
written and verbal communication skills.
- Excellent
organisational skills and attention to detail.
- Proficiency
with CRM tools and general sales processes.
- Ability to
manage multiple tasks and respond promptly to client needs.