Sales Administrator

Summary

Provide dedicated administrative support to a Senior Sales Representative, managing the paperwork, scheduling, and customer follow-up behind their residential accounts so they can focus on selling.

Essential functions

• Handle the paperwork flow for the Senior Sales Representative’s residential accounts
• Enter jobs and services into the computer system
• Put together work packets for installers on the Senior Sales Representative’s jobs
• Create Change Orders
• Assist the Senior Sales Representative with day-to-day processes and keep their pipeline organized
• Help the Senior Sales Representative with computer issues and company software
• Help handle customer complaints on their accounts
• Prepare paperwork for returns
• Print Job Schedule reports and coordinate with accounting to create COD invoices
• Assist the Senior Sales Representative and Sales Manager with developing tools and procedures to streamline work processes
• Help grow the Senior Sales Representative’s customer base and develop relationships with prospective clients