Sales Administrator

Job description:

We are looking for a proactive and detail-oriented Admin & Operations Executive to support the daily administrative and operational activities of a fast-growing PropTech company. The role involves coordinating office operations, supporting property-related processes, managing vendor and client communications, and ensuring smooth execution of internal workflows and customer service operations.

The ideal candidate should be organized, tech-savvy, and capable of handling multiple responsibilities in a dynamic real estate technology environment.

Key ResponsibilitiesAdministrative Support

• Manage day-to-day office administration and operational coordination.
• Maintain company records, and documentation.
• Handle scheduling, meetings, and correspondence.
• Support HR and finance teams with administrative tasks.

Operations Management

• Support customers with their inquires and updates
• Track operational KPIs and prepare periodic reports.
• Ensure timely processing of client requests and internal approvals.

Client & Vendor Coordination

• Act as a point of contact for clients
• Follow up on pending tasks, payments, etc
• Ensure high standards of customer experience and issue resolution.

Requirements

• Bachelor’s degree in Business Administration, Operations, Management, or related field.
• 2–5 years of experience in administration or operations, preferably in real estate, PropTech, or startups.
• Strong organizational and multitasking skills.
• Excellent communication and coordination abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems.
• Ability to work in a fast-paced environment with minimal supervision.

Preferred Skills

• Experience with property management software or CRM platforms.
• Knowledge of real estate operations and documentation.
• Strong analytical and reporting skills.
• Problem-solving mindset with attention to detail.
• Familiarity with UAE real estate operations is an advantage.

KPIs / Performance Metrics

• Timely completion of operational tasks.
• Accuracy of records and reporting.
• Client and vendor satisfaction.
• Response and resolution turnaround time.
• Process efficiency and workflow improvements.

Employment Details

• Industry: PropTech / Real Estate Technology
• Department: Operations & Administration
• Employment Type: Full-Time
• Location: Dubai, UAE

Language:

• Arabic (Required)

Work Location: In person

Skills

• Experience with property management software or CRM platforms.
• Knowledge of real estate operations and documentation.
• Strong analytical and reporting skills.
• Problem-solving mindset with attention to detail.
• Familiarity with UAE real estate operations is an advantage.