Sales Agent
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The Sales Agent is responsible for the development of business opportunities with both current and new customers, gaining trust among clients by offering top-of-the-line service and operational excellence.
DUTIES AND RESPONSIBILITIES:
- Identify new Freight forwarding business opportunities for both perishables and dry cargo.
- Attract and retain new clients.
- Negotiate competitive rates according to market conditions and the best agreement for the company.
- Investigate the market to be able to negotiate, for high seasons, spaces and rates in cargo with due anticipation within air transportation for import and export.
- Maintain abreast and ensure timely response to customer requests.
- Identifies and monitors rate changes, ensuring that they are notified to customers in a timely manner.
- Identify and anticipate critical situations by establishing contingency, plans to present to direct manager.
- Make decisions about critical load points analyzing the risks (cost benefit -time, cost, and quality).
- Coordinate and collaborate with other Prime Group team members to achieve global business results.
- Work in a coordinated manner with the accounting and operational team.
- Performs other duties as assigned.
- This position may have to travel to various destinations in order to source and maintain clients as well as identify new markets and/or opportunities.
- Must utilize, input, update, extract information from Sales Force.
QUALIFICATIONS:
- Knowledge and experience of the New York market.
- Business or related degree.
- 3 to 5 Years’ experience in a Freight forwarding sales role.
- Computer skills required: proficiency in MS Office, Excel.
- Ability to work independently and as part of a team.
- Strong communication and people skills. Committed to customer satisfaction.
- Excellent time management and organizational skills. Ability to multi-task and prioritize.
- Strong attention to detail.
- Bilingual: English/Spanish
A willingness to work after hours, weekends and holidays, as necessary.