Sales and Application Representative_Contact Lens

The Sales and Application Representative is responsible for driving sales growth while providing professional clinical application support for ZEISS Contact Lens products.

Main Task
Sales Responsibilities

• Achieve assigned sales targets and business objectives within the designated territory.
• Develop new business opportunities and expand market penetration for ZEISS Contact Lens products.
• Build and maintain strong relationships with ophthalmologists, optometrists, optical stores, distributors, and other key customers.
• Conduct regular customer visits to identify business opportunities and provide tailored solutions.
• Prepare sales forecasts, maintain CRM records, and provide regular market intelligence and competitor analy-sis.
• Collaborate with marketing and cross-functional teams to execute promotional campaigns and product launches.

Application and Training Responsibilities

• Deliver product training and clinical education to customers and internal teams, ensuring proper fitting tech-niques and product utilization.
• Provide on-site clinical support during new product implementation, customer onboarding, and complex fit-ting cases.
• Act as the technical expert for contact lens products, addressing customer inquiries and troubleshooting clinical issues.
• Organize workshops, seminars, and continuing education programs to enhance customer knowledge and clinical competency.
• Collect customer feedback and communicate market insights to Product Management, Marketing, and Global teams for continuous product improvement.
• Partner closely with the Sales team to identify opportunities where clinical support can accelerate customer adoption and business growth.
• Support company assigned professional affairs projects (for instance, clinical trials in hospitals and clinics, ortho-K health check project, etc).