Sales and Business Development Officer

• Bachelor’s Degree in Marketing, Business Administration, Healthcare Management, or a related field.
• Professional certification or diploma in Sales, Marketing, Customer Service, or Business Development is an asset.
• Minimum of 5 years' proven experience in sales, business development, account management, or customer relationship management.
• Experience within healthcare, medical laboratory, pharmaceutical, or related healthcare industries is highly desirable.
• Demonstrated track record of achieving and exceeding sales targets.

Business Development

• Identify, develop, and secure new business opportunities to achieve revenue growth targets.
• Build and maintain a robust pipeline of prospective clients.
• Conduct market research to identify emerging opportunities, competitive threats, and customer needs.
• Develop strategic plans to penetrate new market segments and geographic territories.
• Represent the organization at networking events, conferences, trade shows, and industry meetings.

Sales & Revenue Growth

• Consistently achieve or exceed monthly, quarterly, and annual sales targets.
• Promote and sell the organization's products and services to healthcare providers, corporate clients, insurance companies, and other stakeholders.
• Prepare and deliver compelling presentations, proposals, and business cases to prospective customers.
• Negotiate pricing, contracts, and service agreements within approved guidelines.
• Maximize revenue opportunities within existing accounts through upselling and cross-selling initiatives.

Client Relationship Management

• Develop and maintain strong, long-term relationships with key customers and stakeholders.
• Serve as the primary point of contact for assigned accounts.
• Ensure high levels of customer satisfaction and proactively address client concerns.
• Conduct regular customer visits to strengthen relationships and identify additional opportunities.

Strategic & Operational Support

• Collaborate with Marketing, Operations, Customer Service, and Clinical teams to ensure seamless service delivery.
• Monitor market trends, competitor activities, and industry developments.
• Maintain accurate customer records and sales activities within the organization's CRM system.
• Prepare regular sales performance reports, forecasts, and market intelligence reports.
• Contribute to the development and execution of the company's sales and marketing strategy.

• Strong sales, negotiation, and business development skills.
• Excellent presentation and public speaking abilities.
• Proficiency in Microsoft Office Suite applications
• Strong analytical and market research skills.
• Financial acumen and understanding of business performance metrics.

• Results-oriented with a strong drive to achieve targets.
• Highly self-motivated and disciplined.
• Exceptional communication and interpersonal skills.
• Strategic thinker with strong commercial awareness.
• Adaptable and resilient in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• High level of professionalism and integrity.

• Valid driver's license.
• Access to a reliable vehicle in good working condition.
• Willingness to travel extensively within Trinidad & Tobago and the wider Caribbean region as required.
• Ability to work flexible hours when necessary to support business objectives