Sales and Catering Coordinator

What You’ll Do

The Kimpton Hotel Monaco Pittsburgh sales team is looking for an energetic, personable, and service oriented person to come on board as Sales and Catering Coordinator. This person will be able to handle and prioritize multiple tasks, be a forward thinker in anticipating needs of the clients and the Sales and Catering team, and be willing to learn all they can about the hotel industry, customer service, and sales and catering in order to help our team be the best in the industry!

• Point of Contact for all wedding blocks post contract-signing
• Keep tight timeline for checking in with clients to increase pick-up of contracted rooms
• Creation of custom booking link, intro emails, pick-up updates, cut-off warnings and suite management
• Tracking incoming package deliveries to hotel and distributing
• Responsible for compiling and sending out weekly reports to Sales Department and Executive Committee
• Sending out sales kits, brochures, client packages, as requested.
• Distributing contracts, files and forms
• Handle Invoices/Commissions for Sales department
• Maintenance of the sales expense checkbook
• Distributing leads by Market Assignment
• Processing gift certificates (purchased, auctions, giveaways, etc).
• Answering phones and help qualify client needs
• Order all supplies pertinent to the sales office
• Assist with obtaining parking variances for Group and Catering clients
• Special Projects as assigned by the Director of Sales, Director of Catering or sales team
• Process paperwork for all Sales Department VIP’s and create personalized amenities for return guests
• Create and communicate group resume information through the proper channels of the Hotel (i.e., routing resumes, attending sales & staff meetings) to ensure meeting details and setups are properly maintained.
• Various administrative functions as assigned by Director of Sales or Director of Catering
• Become proficient on hotel systems\: Delphi, MeetingBroker, Opera etc.

What You’ll Bring

• Knowledge of Microsoft Office/Word/Excel/PowerPoint
• Proficient with Social Media Platforms
• Database knowledge preferred
• Working Knowledge of Photoshop or Illustrator
• High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

Be Yourself. Lead Yourself. Make it Count.

We are People Pleasing People.

Marcus Hotels & Resorts is an Equal Opportunity Employer.