Sales and Customer Service Representative Immediate Hire

Job Purpose:

Customer service and sales, upselling and creating the best customer experience. Serves customers by providing sales, product and service information; resolving product and service problems. Creating a great customer service focused environment for our customers.

Duties:
• Customer service. Attracts potential customers by explaining of the new promotions we have, answering product and service questions; suggesting information about other products and services, meeting with new and existing customers.
• Opens customer accounts.
• Maintains customer records by updating account information.
• Maintains financial accounts by processing customer adjustments in conjunction with our call center reps.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
What we'd like to see:
• Customer Service and sales knowledge
• Product Knowledge
• Quality Focus
• Problem Solving
• Market Knowledge
• Documentation Skills
• Listening
• Phone Skills
• Resolving Conflict
• Analyzing Information
• Multi-tasking

We accept all college and university majors, however, the following are what make up the majority of our team; marketing, business administration, advertising, communications, public relations, economics, accounting and finance, and entrepreneurial studies.

A member of the Human Resources Department will be contacting qualified applicants within 72 hours of receipt of their application.