Sales and Loyalty Representative | Taytay | T001 | For Pooling

What We're Looking For:

At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then you're exactly who we want on our team:

• At least 18 years old

• Graduate of Senior High School or High School (Old Curriculum)

• Willing and excited to work onsite in Taytay, Rizal

• Open to a shifting schedule, including graveyard shifts

• Has a valid NBI Clearance (Applicants with NBI will be prioritized!)

Your Qualifications & Skills:

We’re looking for team members who bring positive energy and top-notch skills:

• Excellent English communication—spoken and written

• Great with people and a natural problem-solver

• Proficient in MS Office and web applications

• Fast and accurate typing, sharp comprehension, and top multitasking abilities

• Strong analytical and troubleshooting skills in a fast-paced support environment

• Previous BPO experience is a plus—but not required!

What You’ll Be Doing:

• Sell, cross-sell, and upsell the best communication products and services in the market, including Internet, Mobility, Programming, and TV packages.

• Proactively reach out to potential leads via multiple channels such as phone, email, SMS, and social media.

• Make outbound calls, primarily to existing customers, to promote products, services, and exclusive offers.

• Understand customer needs through effective questioning, active listening, and a personalized approach.

• Recommend the best solutions, provide product demos, and explain current promotions and offers to support customer decisions.

• Build rapport quickly, overcome objections, and maintain a professional and persuasive communication style.

• Address customer concerns and provide outstanding service to increase satisfaction and build long-term loyalty.

• Implement strategies to retain customers and reduce churn by recognizing and responding to their individual situations.

• Navigate internal computer systems to track calls, gather information, and ensure accurate record-keeping of all interactions.

• Maintain up-to-date knowledge of all current products, services, pricing, and promotional campaigns.

• Uphold a high level of confidentiality, professionalism, and integrity in every interaction.

Perks That Set Us Apart:

• Salary 19,800 Base Pay + 2,200 Allowance*

• HMO with 1 FREE dependent

• 10 Vacation Leaves + 10 Sick Leaves (convert unused SLs to cash!)

• Life and Accident Insurance from Day 1

• Optical, Medicine, and Mental Health Reimbursement

• 6 Months Paid Maternity Leave + Cash Assistance

• 15 Days Paid Paternity Leave

Ready to Apply? Come Walk In!

Walk-In Applications Welcome!
Monday to Friday | 10:00 AM to 5:00 PM
SM Taytay IT Business Park, Ground Floor (Beside Anytime Fitness),
Manila East Rd., Taytay, Rizal

Weekend/Holiday operations may vary. Stay updated via our social media!

Ready to Level Up?

Bring your Valid ID and Resume.
TARA NA SA Q!

*Terms and conditions apply.