Sales and Marketing Executive

1.Key Responsibilities

1.1Sales Support & Technical Presentations

· Conduct technical sales presentations.

· Support sales activities before and after closing deals.

· Prepare quotations and follow up with customers.

· Understand customer technical requirements to tailor appropriate product and solution recommendations.

1.2Telemarketing & Lead Generation

· Conduct outbound telemarketing calls to generate and qualify sales leads.

· Follow up on inbound enquiries and convert leads into sales opportunities.

1.3Customer Relationship Management

· Build strong, long-term relationships with customers.

· Serve as a key point of contact for customer enquiries and after-sales support.

· Identify upselling and cross-selling opportunities within existing accounts.

1.4Marketing & Event Support

· Manage and support marketing and event activities.

· Design creative sales and marketing materials.

· Coordinate with external vendors, printers, and agencies for marketing materials and event logistics.

· Support digital marketing efforts, including social media and website content where required.

1.5Reporting & Performance

· Prepare weekly and monthly sales reports and forecasts.

· Work towards sales targets and KPIs.

· Monitor market trends, competitor activity, and customer feedback to inform sales and marketingstrategy.

1.6Additional Responsibilities

· Support new product or service launches with relevant sales and marketing materials.

· Handle ad-hoc sales and marketing duties as required.

· Perform any other duties as assigned by the Senior Business Development Manager (SBDM) or management.