Sales and Marketing Manager (Calibration Services)
Job Description:
- Reporting to the head of business unit/ sales director, involved in setting sales budgets and forecast activities for calibration services.
- Manage budgets aligning to the operational requirement to meet sales targets.
- Identify new customers and business opportunities, including supporting respective area sales managers with new and existing customers.
- Support sales to address enquiries of technical topics and resolving issues.
- Maintaining strong relationships with customers and industry partners.
- Lead in the company’s marketing efforts.
- Maintain good knowledge of industry and WIKA’s calibration technology products and calibration services development, particularly in pressure, temperature, humidity, electrical, dimensional, mechanical and possible future expansions.
- Support in providing quotation, order processing activities and etc.
- Develop methods to increase the capabilities of the lab and improve the productivity of the lab operations.
- Lead and manage site calibration opportunities and operations.
- Lead and ensure lab operations meet scheduling needs by allocating appropriate resources while maintaining quality targets.
- Coordinate with Quality Department on ensure adherence to the QMS requirement.
- Ensuring high level of safe work practices in the lab and site operations.
- Perform multi-level calibration training to internal departments.
- Perform internal audits related to ISO17025 and ISO9001.
Job Requirements: - Diploma/ Degree in Engineering/ Business with at least 5 years related experience in calibration/ service industry.
- Have a can-do mentality.
- Good command of written and spoken English.
- Experience as approved signatory in mechanical, temperature, electrical and other calibration scopes.
- Proficiency in Microsoft Office.
- Good Team Player.
- Class 3 driving license. With own vehicle is an added advantage.