Sales and Revenue Manager [CCP for Food Professionals & Associates]
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Description
- Examine Point-of-Sale (POS) and Customer Relationship Management (CRM) data across all outlets to uncover sales patterns, guest preferences, and untapped revenue opportunities.
- Formulate pricing recommendations for food and beverage offerings, factoring in demand fluctuations, seasonality, and competitor positioning.
- Track revenue performance indicators and deliver regular reports to management.
- Plan, organise, and execute events for corporate clients, from initial consultation to post-event follow-up.
- Coordinate with internal teams (culinary, marketing, operations) to ensure high-quality event delivery aligned with brand standards.
- Liaise with vendors and suppliers to secure required products, equipment, and services within budget and timelines.
- Oversee event logistics including menus, layouts, staffing, and service flow.
- Monitor budgets, negotiate contracts, and optimise event profitability.
- Partner with culinary and bar teams to evaluate item performance using contribution margin and popularity metrics.
- Recommend adjustments to menus, bundles, and promotions that strengthen overall revenue.
- Assist in cost analysis to keep pricing aligned with food cost, beverage cost, and operational targets.
- Oversee pricing and promotional activity on third-party delivery platforms and direct online ordering systems.
- Evaluate channel performance to improve sales mix and margin contribution.
- Contribute to the rollout of e-commerce and digital ordering initiatives.