Sales Applications Support Analyst

Overview:
As Sales Application Chemist, this role will combine excellent scientific skills with strong commercial business acumen, and the desire to contribute to the customers’ success by helping them choose the best system solution from Waters product portfolio to address the customers’ analytical challenges. The Sales Application Chemist will do Pre- and Post sales activities as well as sample analysis across Polymer, Advanced material, Electronics,/semiconductor, Food & Environment, Pharmaceutical/Cosmetics, Life Sciences with a focus on thermal analysis, rheometer, microcalorimetry, TPP and ESG instrumentation.

Responsibilities:
-Work closely with Business partners and Field Sales operations to provide credible and impartial consultancy and technical sponsor in a fast paced pre- and post sales environment.
-Collaborate with the team of Account Managers in diagnosing the customer’s requirements, and design analysis that showcase the better capabilities of Waters product portfolio in line with the customers’ goals.
-Perform instrument demonstrations and provide expert advice to customers during the sales process, focusing on how Waters system solutions will address and benefit the customer’s needs.
-Ensure that the equipment, analysis and customer demonstrations are properly prepared, in order to guarantee the highest level of customer experience in a timely manner.
-Perform system and application training as well as technical sponsor to customers after the product has been installed.
-Conduct internal Waters Solutions Training to Field Sales Operations
-Aggressive, proactively self-learning attitude and good communication skill internally and externally.
-Ability to travel by car or plane up to 80%

Qualifications:

Education:
-Masters Degree, or PhD in scientific area such as Chemical engineering, materials science, polymer, Chemistry and engineering.

Experience:
-Experience with DSC, TGA, SDT, TMA，DMA or rheometers or Microcalorimtry will be a plus
-Experience in application job at least 3-5 years.

Skills:
-Action oriented and eager to achieve results
-Sound communication and presentation skills
-Highly organized / well-prepared / time management skills
-Strong interactive skills and a good listener
-Matured disposition, positive attitude and strong sense of dedication
-Adaptive to a dynamic and ever-changing environment
-Strong technical background in analytical technologies, especially Thermal Analysis  -Rheology and Microcalorimetry.