Sales Assistant

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role

The Sales Assistant is instrumental in driving sales, ensuring a positive customer experience, and maintaining the market hall area's operational standards. They are responsible for sales generation, arranging products, and supporting tasks as assigned by the shopkeeper. Success is measured by meeting sales targets, adhering to company guidelines, and providing excellent customer service. The role requires a proactive attitude and a teamwork mentality to thrive.

What You Will Do

• Meet or exceed weekly sales targets.
• Provide customers with current relevant information.
• Participate in all market hall inventories.
• Create a positive first impression for the customer through an energetic attitude and adhering to dress code.
• Greet customers immediately upon entering the store with a smile.
• Represent a positive attitude toward the merchandise, the brand, and the company.
• Provide a positive customer experience.
• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Assume and complete other duties as assigned by the shopkeeper.
• Participate in and attend all store meetings and other related functions.
• Follow IKEA policies and procedures 100%.
• Be punctual and adhere to designated work schedule.
• Be flexible and work well with peers and management to accomplish duties.

Required Skills to Be Successful

• Excellent customer service skills
• Ability to meet and exceed sales targets
• Strong organizational skills in maintaining store standards
• Adherence to company policies and procedures

What Qualifies You for the Role

• High school degree
• 1 year of retail sales experience
• Good verbal communication skills
• Fit to lift certain products
• Ability to stand for a minimum of 8 hours
• Warm and friendly greeting
• Customer focus
• Adherence to Al-Futtaim and IKEA values

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.