Sales Assistant

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role

The Sales Assistant plays a crucial role in sales generation while delivering a positive customer experience within the market hall area. The role involves supporting operational duties as assigned by the shopkeeper, including product arrangement and sales floor maintenance. Success in this position is measured by meeting sales targets, maintaining excellent store standards, and providing exemplary customer service. The Sales Assistant is expected to embody IKEA's values and engage effectively with customers and team members.

What You Will Do

Maintain a clean and organized store environment, ensuring store standards and cleanliness.

Represent a positive attitude toward the merchandise, the brand, and the company.

Assume and complete duties as assigned by the shopkeeper.

Meet or exceed weekly sales targets.

Participate in market hall inventories to ensure stock accuracy.

Attend all store meetings and related functions to stay informed and engaged.

Adhere to designated work schedule and punctuality.

Collaborate well with peers and management to accomplish tasks.

Follow IKEA policies and procedures strictly.

Create a positive first impression for customers with an energetic attitude and dress code adherence.

Greet customers with a smile immediately upon entering the store.

Provide customers with current relevant information and assist them with inquiries.

Required Skills to Be Successful

Excellent customer service skills and understanding of customer needs.

Ability to work effectively as part of a sales team.

Strong verbal communication skills.

Flexible approach to working and adapting to various tasks.

What Qualifies You for the Role

High school degree is required.

Minimum of 1 year experience in retail sales.

Ability to lift and handle products as required.

Capability to stand for a minimum of 8 hours a day.

Possesses good verbal communication skills.

Warm and friendly demeanor with a customer-focused attitude.

Understanding of retail sales, fast-moving stock, consumer goods, and fashion.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.