Sales Assistant / Cake Shop Assistant / Service Crew (CAKE SHOP)
Company Overview
Chalk Farm is a cake company known for elegant, wholesome cakes. Founded in 2010, it operates outlets in Parkway Parade and Paragon, offering a variety of popular cakes and seasonal treats in cozy, clean spaces centered around a glass counter.
Job Summary
We are seeking full-time Service Crew for our Paragon outlet to deliver excellent customer service, manage orders, maintain outlet cleanliness, and support daily operations in a friendly, efficient manner.
Responsibilities
- Greet and attend to customers promptly to ensure a positive experience
- Process customer orders accurately for cakes and beverages using the POS system
- Receive, inspect, and display cakes attractively to maintain product appeal
- Perform barista tasks to prepare beverages, enhancing customer satisfaction (advantageous skill)
- Maintain cleanliness and housekeeping standards throughout the outlet
- Execute daily opening and closing procedures to ensure smooth operations
- Collaborate with team members to support outlet efficiency and customer service quality
Preferred competencies and qualifications
- Demonstrate effective interpersonal skills to engage customers warmly
- Apply knowledge of good service principles to enhance customer interactions
- Organize tasks efficiently to support outlet operations and order processing
- Maintain a positive attitude and cheerful personality to contribute to a welcoming environment
Other Information
Benefits
- Variable bonus based on staff and company performance
- Confirmed staff receive outpatient expense reimbursement and medical insurance
- Training provided
Working Hours
- 44 hours per week, 5 days a week
- 1 week with 2 off days
- 2 full-shift days and 3 single-shift days (morning or afternoon)
Please remember to attach your resume. Only shortlisted candidates will be notified. We look forward to having you join our team!