Sales Assistant

We are looking for an active, customer-oriented, and well-organized person to support our sales activities, manage customer relationships, and coordinate sales projects. In this role, you will work with customers throughout the entire sales process — from the initial contact and quotation to delivery and payment follow-up.

Fluency in Finnish and Russian is required for this position. English language skills are considered an advantage.

Your Responsibilities

• Handling incoming leads and communicating with existing customers

• Responding to customer inquiries and maintaining customer relationships

• Participating in customer negotiations

• Preparing technical and commercial quotations

• Coordinating orders and sales projects from quotation to delivery

• Monitoring deliveries, schedules, and payments

• Maintaining customer and project information in the CRM system

• Communicating with customers, suppliers, and business partners

• Participating in customer meetings, industry trade fairs, and events

What We Expect from You

• Previous experience in B2B sales, customer service, or a similar role

• Fluency in Finnish and Russian

• Good negotiation and communication skills

• A customer-oriented, proactive, and independent approach to work

• Strong organizational skills and the ability to manage multiple tasks simultaneously

• Good computer and IT skills

• Willingness to travel to meet customers when required

• A technical mindset and an interest in technical products and solutions

Previous experience in refrigeration technology is not required. However, a technical background or previous experience in selling technical products will be considered an advantage.

What We Offer

• A position in a stable Finnish company

• A diverse role involving B2B sales and technical projects

• Opportunities to develop your skills in sales and project management

• Salary agreed individually based on your experience and form of employment

• Reimbursement of work-related travel expenses

• A company phone and computer

• Company events and activities

• Opportunities to attend industry seminars, trade fairs, and professional training

About Coldex Oy

Coldex Oy is a Finnish company with over 20 years of experience in the design, supply, installation, and maintenance of refrigeration equipment and refrigeration solutions.