Sales Assistant(Marine)

We are looking for a proactive and customer-oriented Sales Assistant to support the Sales Development Team in managing customer enquiries, processing sales orders, coordinating deliveries, and providing administrative support to ensure smooth day-to-day sales operations.

This role is ideal for candidates who enjoy working in a fast-paced environment and are keen to build a career in the marine, offshore, and engineering industry.

Key Responsibilities

• Manage and monitor the sales mailbox, prioritizing urgent customer enquiries and requests.

• Prepare and issue delivery orders, invoices, and other sales documentation in a timely manner.

• Process customer purchase orders and verify pricing, stock availability, and delivery terms.

• Follow up on outstanding enquiries and coordinate with third-party vendors on product availability.

• Support key customer accounts by providing prompt responses to enquiries and quotations.

• Track sales activities and support the team in achieving weekly and monthly sales targets.

• Liaise with Logistics, Procurement, Warehouse, and other internal departments to confirm stock availability and delivery schedules.

• Follow up on outstanding customer payments when required in coordination with the Finance team.

• Maintain accurate sales records and customer information within the company's systems.

• Perform other administrative and sales support duties as assigned.

Requirements

• Minimum ITE, Diploma, or GCE 'O' Level qualification.

• Previous experience in sales support, customer service, administration, or order processing is an advantage.

• Good communication and interpersonal skills with a customer-focused approach.

• Positive attitude with a willingness to learn and take on new challenges.

• Organized, detail-oriented, and able to manage multiple tasks effectively.

• Proficient in Microsoft Office applications (Excel, Word, Outlook).

• Able to work both independently and collaboratively in a team environment.