Sales Assistant

Responsibilities:

· Provide administrative support to the sales office by responding to phone and internet inquiries, assuring an adequate supply of collateral marketing materials, and maintaining sales records.

· Generate weekly and monthly sales and inventory reports for applicable internal departments and external advertising and marketing consultants.

· Process new resident application paperwork from reservation through settlement process.

· Maintain the S.T.A.R. resident referral program by monitoring points earned by the residents, providing semi-annual account summaries, tracking annual results of the program and planning and coordinating the annual awards events.

· Greet visitors and provide exceptional customer service.

· Build positive relationships with prospective residents and family members.

· Ensure a warm, welcoming, and professional first impression of the community.

Administrative Responsibilities

· Prepare reports, correspondence, presentations, and sales documents.

· Maintain organized resident and prospect files.

· Assist with contract preparation and move-in documentation.

· Coordinate calendars, meetings, and appointments for the sales team.

· Generate weekly and monthly sales activity reports.

Sales & Event Coordination

· Assist in planning and executing marketing events, seminars, open houses, and community functions.

· Coordinate invitations, RSVPs, event logistics, and post-event follow-up.

· Maintain inventory of sales materials and promotional items.

Other Functions:

· Serve as team member advisor to the resident Welcome Committee by providing assignments and welcome baskets to committee members.

· Perform other related functions as required or as assigned.

Required Skills/Abilities/Competencies:

· Strong verbal and written communication skills.

· Intermediate level computer skills with Microsoft Office programs and ability to learn new software.

· Excellent customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines and team goals.

· Ability to effectively manage sensitive and confidential communications and information while maintaining a high level of poise and tact.

· Ability to function well in a high-paced environment.