Sales Assistant | Retail | Sandro, MOE

Overview Of The Role:

• As a Sales Assistant, the primary focus is on generating sales and creating a positive customer environment. The role demands executing a variety of operational tasks assigned by store management. Success in this role involves providing exemplary customer service, maintaining store cleanliness, and contributing to the overall shopping environment. The Sales Assistant acts as a pivotal part of the customer service team, ensuring that each customer leaves satisfied and is encouraged to return.

What You Will Do:

Sales Responsibilities

• Generate sales by engaging with customers and providing excellent service.
• Immediately greet customers as they enter the store with a warm and sincere welcome.
• Provide customers with current relevant information about products to assist in their decision-making process.

Customer Experience

• Create a positive first impression for customers through energetic demeanor and adherence to dress code.
• Provide quality service in fitting rooms and follow up with customers promptly to enhance their shopping experience.
• Ensure customer satisfaction by efficiently managing transactions at the cash wrap and capturing customer information in the database.
• Sincerely thank all customers for shopping and invite them to return, enhancing customer loyalty.

Operational Duties

• Maintain store standards and cleanliness to ensure a clean and organized environment.
• Carry out assigned housekeeping duties by store management to uphold visual presentation standards.
• Assist with stock replenishment and merchandise display following company guidelines.
• Participate in inventory counts and assist with merchandise management as needed.

Skills

Required Skills To Be Successful:

• Strong communication skills with customers and team.
• Ability to lift heavy items and maintain physical stamina for long hours.
• Proactive customer service skills to engage and assist customers effectively.
• Capacity to maintain professional appearance and adhere to dress code standards.

What Qualifies You For The Role:

• High School Degree required.
• 1-2 years of retail sales experience needed.
• Proficient in verbal communication skills.
• Ability to perform heavy lifting and stand for a minimum of eight hours.