Sales Assistant | Retail | Ted Baker, TDM

Overview Of The Role:

• The Sales Assistant is crucial in generating sales and ensuring a positive customer experience at the store. This role involves maintaining high standards of store cleanliness and presentation, greeting customers warmly, and providing detailed product information. The Sales Assistant is expected to deliver quality service in fitting rooms and manage the cash wrap efficiently. Success in this role is measured by customer satisfaction, cleanliness standards, and sales generation. The position is key to supporting the store management team in operational duties.

What You Will Do:

General

• Maintain store standards and cleanliness to create a sparkling clean and organized environment.
• Adhere to dress code and greet customers with an energetic attitude to create a positive first impression.
• Provide immediate, sincere greetings to customers entering the store.
• Deliver quality service in fitting rooms and maintain cash wrap cleanliness while attempting add-on sales.
• Provide current and relevant information about the products to customers.
• Efficiently manage cash wrap operations, offer gift cards, capture customer information in the database.
• Thank all customers sincerely as they exit the store and invite them back.

Skills

Required Skills To Be Successful:

• Excellent verbal communication skills
• Customer service orientation
• Attention to cleanliness and detail
• Ability to work independently and efficiently

What Qualifies You For The Role:

• High School Degree
• 1-2 years of retail sales experience
• Proficiency in verbal communication
• Ability to perform heavy lifting and stand for a minimum of 8 hours