Sales Associate - Chino Hills
Description
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Sales Associate |
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Job Title: |
Sales Associate |
Location: |
Chino Hills, CA |
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Department: |
Retail Store |
Status: |
Regular, Part-Time |
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Reports To: |
Store Manager |
FLSA Category: |
Non-exempt |
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Direct Reports: |
0 |
Level: |
Midlevel |
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Relevant Experience: |
6+ months |
Salary Range: |
$17.50-$19/hour + tip share |
Position Summary
The Sales Associate assists customers with purchasing merchandise while providing excellent customer service and maintaining a welcoming retail environment.
Key Responsibilities
The Sales Associate will be expected to consistently deliver outstanding outcomes in the following areas:
- Greets and interacts with customers, with attention to sampling and cross-selling.
- Consults with customers to understand their needs and preferences related to making a purchase.
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
- Answers customers’ questions about products and merchandise.
- Assists customers with purchase decisions and encourage them to return.
- Collects payments and accurately operates a POS system.
- Processes returns and exchanges.
- Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders as needed.
- Cooks and/or hand dips store made product to meet store requirement and order demands.
- Assist with maintaining a clean, organized, and well-stocked retail environment.
- Must be punctual and reliable for all scheduled shifts.
- Performs other department related duties as assigned.
This role requires strong retail sales execution and front-line leadership while delivering high-quality customer experience. Success in this role depends on strong communication, organizational skills, product knowledge and the ability to meet or exceed sales goals in a fast-paced environment.