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Lyric HCM

Sales Associate/Design Consultant

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Description

The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the company brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. The Design Consultant supports an exceptional guest experience at all times.

As a Design Consultant, you will be providing customer service and space planning assistance, as well as maintaining a sales driven focus.

RESPONSIBILITIES

• Meets required monthly sales and productivity standards

• Continually develops enhanced selling behaviors according to our selling model

• Demonstrates strong product knowledge

• Maintains a guest book to organize, generate and cultivate business

• Performs proactive and consistent follow-up with all guests before and after the sale and at delivery

• Works to improve performance based on feedback provided by store management

• Promptly solves guest concerns

• Performs all opening and closing duties as directed

• Accurately performs all systems functions and maintain operational standards

• Responsible for recording all hours worked

• Reviews and acts upon all email and company communications

• Participates in weekly one on ones and team meetings

• Works in collaboration with all team members

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