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Sales Associate, FT, Southpark Mall, Potterybarn

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About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You’re excited about this opportunity because you will...

  • Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards

  • Achieve established sales and contest goals Maintain knowledge of current sales and promotions

  • Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders

  • Utilize effective selling techniques to build multiple sales and increase productivity

  • Demonstrate comprehensive product knowledge, including features and benefits

  • Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges

  • Assist in implementation and maintenance of visual merchandise presentation, signage and lighting

  • Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed

  • Process, ticket, and restock merchandise as needed

  • Perform other duties as assigned by management

  • Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

  • We’re a successful, fast-growing company with an entrepreneurial vibe

  • A technologically and data-driven business

  • Competitive salaries and comprehensive health benefits

  • We’re at the forefront of tech and retail, redefining technology for the next generation

  • We’re passionate about our internal and external clients and live/breathe the client experience

  • We get to be creative daily

  • A smart, experienced leadership team that wants to do it right and is open to new ideas

  • We believe in autonomy and reward taking initiative

  • We have fun!

We’re excited about you because ...

  • Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale

  • Succeed in a team environment, while able to work independently & manage your own time

  • Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box

  • Know what questions to ask your customers in order to understand their personal cooking style & needs

  • Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products

  • Proven ability to prioritize and handle multiple tasks simultaneously

  • Most successful when provided with clearly defined daily sales goals & metrics

Physical Requirements:

  • Ability to be mobile on the sales floor for extended periods of time.

  • Ability to operate POS system.

  • Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques

  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)

  • High school diploma or equivalent preferred

  • Full time associates are expected to have open availability to meet the needs of the business

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

FOR SF ONLY:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.


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