Sales Associate - Manolo Blahnik

We are currently recruiting Senior / Sales Associate to support our retail operations in Italian luxury brand Manolo Blahnik.

Responsibilities

• Be a Brand ambassador and at all times portray a professional and customer-oriented image

• Establish long term relationship with customer base through offering impeccable customer care and providing them with a memorable shopping experience while achieving sales target

• Strong interpersonal skills and comfortable to build rapport with customers on site and off site.

• Provide feedback on customer complaints to the Retail Operations Manager, if any.

• Discuss problems encountered with Store Manager and/or Retail Operation Manger

• Ensure customer complaints (service-related) are resolved in a diplomatic and effective manner

• Maintain and manage merchandise displays and inventory

• Perform and abide to all Operational Procedures
  

Requirements

• Motivated team player with cheerful disposition and strong desire to achieve

• Possess good communication skills and be sales driven

• Comfortable to work in fast paced environment

• Must be able to work retail hours (i.e. shift work, public holidays and weekends)

• GCE ‘O’ level and above

• Ability to converse in English and additional language would be an advantage (in order to handle English and other language speaking customer complaints and resolved it in a diplomatic and effective manner.)

• At least 1 year of working experience in related field (footwear) is preferred

• Prior experience in luxury environment is an advantage