Sales Associate
This is a part-time position consisting of full 8-hour shifts. Partial shifts are not available.
Most part-time associates work approximately 3 days per week, although schedules may vary between 2 and 4 days per week based on business needs.
Because our shops serve visitors throughout the week, weekend availability and a flexible schedule are required. We will work with you to establish two regular days off each week whenever possible.
Most shifts end by 6:30 PM, and evening hours are uncommon and generally limited to special events.
Mount Vernon, the former home of George and Martha Washington, is owned and maintained by the Mount Vernon Ladies’ Association of the Union, the oldest national historic preservation organization in the United States.
Founded in 1853 by Ann Pamela Cunningham, the Mount Vernon Ladies’ Association pioneered the preservation of a historic American site for future generations. Today, the Association works to preserve, restore, and manage the Mount Vernon estate to the highest standards while educating visitors and people around the world about the life and legacies of George Washington.
Help Visitors Take a Piece of Mount Vernon Home
Working at the Shops at George Washington’s Mount Vernon is more than a retail job. It’s an opportunity to connect with visitors from around the world and help them find something meaningful to remember their experience.
As a Sales Associate, you’ll be part of the team that welcomes Mount Vernon’s one million annual visitors and helps create a shopping experience that is friendly, engaging, and memorable. Whether you’re helping a guest find the perfect gift, answering a question about a product, or making sure the shop looks its best, you’ll play an important role in the visitor experience.
If you enjoy working with people, have a passion for great customer service, and like the energy of a busy retail environment, we’d love to hear from you.
As a Sales Associate, you will:
- Provide exceptional, friendly, and efficient customer service to visitors from around the world.
- Help customers find merchandise, answer questions, and provide product information.
- Process sales accurately and efficiently while creating a welcoming experience for every customer.
- Keep merchandise organized, well-stocked, and attractively displayed throughout the shop.
- Monitor merchandise and promptly report damaged items, empty packages, or other concerns to the supervisor on duty.
- Communicate customer questions, requests, and concerns to the supervisor.
- Assist with inventory activities, including the annual retail inventory.
- Support the Stock Supervisor with ticketing, folding, and other merchandise-related tasks as needed.
- Help maintain clean, organized, and inviting sales areas through stocking, dusting, pricing, and general upkeep.
- Work collaboratively with fellow associates and supervisors to keep the shops running smoothly.
- Take on other duties and projects as needed to support the retail team.
What We're Looking For
You don't need to be a retail expert to succeed here. We’re looking for people who enjoy helping others and take pride in providing great service.
The ideal candidate will have:
- A friendly, positive, and customer-focused approach.
- Strong communication and interpersonal skills.
- The ability to work effectively as part of a team.
- The ability to remain calm, professional, and productive in a fast-paced environment.
- Dependability and punctuality.
- Flexibility and a willingness to work as part of a team to meet the needs of the business.
- Previous retail or sales experience is preferred, but a strong customer-service mindset is essential.
What It's Like to Work Here
You'll spend your days in a unique retail environment surrounded by the history and beauty of George Washington's Mount Vernon. The work is active and customer-focused, with opportunities to interact with people from all over the world.
This position requires standing, walking, sitting, and using stairs for extended periods. Associates may occasionally be required to lift up to 20 pounds.
To help you become familiar with the place and mission you're representing, you'll have the opportunity to tour the Mansion and Museum and Education Center at least once each year.
Benefits
- 403(b) retirement plan with employer matching
- Flexible work schedule
- Employee referral program
- Monthly employee events
- Employee recognition at 5 years of service
- On-site library
- Free parking
- Discounts on Mount Vernon public event tickets
- Discounts at the Mount Vernon Shops
- Discounts at the Mount Vernon Inn and Food Court Pavilion