Sales Associate

The MOCA Store Sales Associate provides customer service, completes sales transactions, maintains the physical appearances of stores, and completes opening and closing procedures. The Sales stafffollows daily performance guidelines provided by management and are expected to work collegially as part of the Retail Operations Department.

This is a part-time position requiring you to work onsite. Weekend work will be required.

Essential Functions:

• Work closely with the Sales Manager, Retail Coordinator, Webstore & Shipping Coordinator, and fellow Sales Associates.
• Use your creative eye to maintain unique shop displays.
• Interact positively with museum staff, donors, and museum visitors.
• Meet and greet customers.
• Guide and assist customers with sales of our unique selection of products and publications.
• Grow knowledge of art books and products.
• Operate Point of Sale cash registers with accuracy and process special orders.
• Complete clear and accurate end of day sales reports.
• Maintain communication with supervisors and colleagues.
• Assist in all aspects of keeping the MOCA Store looking smart, sophisticated, interesting and well organized.
• Promote sales of Museum Memberships through the Store and process appropriate paperwork. Interact with the public and answer or direct questions regarding the Museum.
• Have a neat and professional appearance according to MOCA Store dress code.