Sales Associate (Key Holder) - NorthBoys Hillcrest Mall

The Role

As a Fashion Sales Associate (Key Holder), you will deliver an elevated client experience while contributing to sales performance and store operations.

Key Responsibilities:

Client Experience & Styling

• Provide personalized, consultative styling
• Build complete outfits and recommend add-ons
• Develop strong, lasting client relationships

Sales & Performance

• Achieve individual and store sales targets
• Drive average transaction value and units per sale
• Stay informed on product knowledge, fit, and trends

Store Presentation

• Maintain a polished, boutique-level environment
• Support visual merchandising and floor standards

Operations

• Assist with inventory accuracy and receiving
• Support daily store processes and organization

Supervisor Responsibilities (when applicable):

• Lead the sales floor during key hours or in management’s absence
• Coach team members to improve performance
• Support scheduling, task delegation, and execution
• Ensure a consistent, high-level client experience
• Assist in purchasing.

Who You Are

• Passionate about fashion and styling
• Confident, outgoing, and client-focused
• Strong communication and relationship-building skills
• Sales-driven with a goal-oriented mindset
• Detail-oriented with a strong sense of presentation
• Previous retail leadership or keyholder experience preferred
• Ability to lead, motivate, and support a team
• Strong sense of accountability and ownership

What We’re Looking For

• Retail management experience (fashion preferred)
• Availability for evenings and weekends
• A professional, polished presence
  
  
  

Location

• Hillcrest Mall, 9350 Yonge Street, Richmond Hill Ontario.