Sales Associate- Parts Counter - RideNow Huntsville
Description
Parts/Counter Sales — Gear Up for Your Next Adventure
Location: Huntsville, AL | Department: Sales | Employment Type:
About RideNow Group
Founded in 1983, RideNow Powersports has grown into the nation’s premier destination for powersports enthusiasts. Representing iconic brands like Honda, Yamaha, Polaris, and Can-Am across dozens of nationwide dealerships, we live and breathe high-energy adrenaline. From motorcycles, ATVs, and side-by-sides to personal watercraft, premium gear, and top-tier service, we deliver the ultimate freedom on wheels and water.
The Opportunity
Are you ready to turn your passion for powersports into a high-octane career? We’re looking for a sharp, driven Parts Counter Sales Associate to join our fast-paced, high-energy team. In this vital role, you’ll be the engine at the heart of our dealership operations—delivering expert service to fellow enthusiasts, keeping our parts inventory razor-sharp, ensuring seamless logistics, and making sure every rider leaves fully geared up and ready for action!
What You’ll Own & Achieve:
- Assist Customers & Technicians: Assist retail customers and service technicians in identifying and selecting the correct parts to meet their needs.
- Provide Outstanding Service: Deliver excellent customer service in person at the counter and over the phone.
- Accurate Data & Inventory Management: Accurately enter and manage customer accounts, parts orders, and inventory information in the computer system.
- Stock & Logistics: Receive, verify, stock, and organize incoming parts shipments and inventory shelves.
- Maintain Showroom Displays: Ensure merchandise displays, accessories, and parts retail areas remain clean, fully stocked, and well-organized.
- Order Tracking & Customer Follow-Up: Proactively track special orders, keep customers updated on fulfillment status, and ensure full satisfaction.
- Support Service Department: Fulfill parts requests promptly for service technicians to minimize repair turnaround times and keep job tickets moving efficiently.
- Upsell & Promote Accessories: Recommend complementary riding gear, maintenance products, and popular aftermarket accessories to enhance the customer ride experience.
- Adaptable Team Player: Take on additional duties and operational tasks as assigned by dealership management.
- Other duties as assigned