Sales Associate

General Position Summary

This is an exempt, on-site position responsible for generating new business, expanding existing accounts, and delivering customized logistics solutions to clients. This role combines relationship-building, strategic prospecting, and consultative selling to identify customer needs and provide value-driven service offerings. The ideal candidate is a strong communicator with a solid understanding of logistics and import/export services. This position will report to the Operations Manager.

Sales:

· Develop and maintain strong relationships with clients requiring shipping, logistics, and import/export services, to ensure satisfaction and loyalty.

· Identify new business opportunities through networking, referrals, industry events, and other channels.

· Conduct effective sales presentations and service demonstrations that clearly communicate value and competitive advantage.

· Prepare and provide accurate quotations to clients, including annual bid lanes and contract pricing.

· Negotiate rates, terms, and contracts to maximize profitability while meeting customer needs and services expectations.

· Coordinate closely with operations, logistics, and carrier/warehouse teams to ensure timely, accurate service execution.

· Maintain detailed and accurate records of sales activities, forecasts, and strategic plans to track performance against sales targets; present this information to management.

· Monitor industry trends, regulations, market conditions, and competitor activity to provide insight to clients and support strategic planning.

· Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and maintaining ongoing communication.

· May attend outside meetings such as customer visits, company group meetings, seminars, conventions, and conferences for both information sharing and learning purposes.

Miscellaneous:

· Performs special projects and other miscellaneous duties as assigned by management.

· Follows up to complete any assigned work.

· Maintains high ethical standards in the workplace.

· Reports all irregular issues and problems to Division Manager for solution.

· Maintains good communication with Vice Presidents, Supervisors, staff members and outside contacts.

· Complies with all company policies and procedures.

· Responsible for maintaining a clean and safe working area.

This position includes a competitive benefit package including health insurance, 401K, PTO, Holiday, and more!