Sales Associate – Value Added Services.

Our client is a dynamic, financial services institution offering a wide range of financial products and services to professionals and entrepreneurs across all sectors.

Job Summary

The Sales Officer – Value Added Services (VAS) is responsible for driving the adoption and revenue growth of the bank’s non-core and digital service offerings. The role focuses on identifying customer needs, promoting VAS solutions, and enhancing customer engagement and satisfaction.

Key Responsibilities

• Promote and sell value-added services such as digital banking solutions, payments, collections, and lifestyle services.
  
• Drive customer adoption and usage of VAS products across all segments.
  
• Identify cross-selling opportunities within existing customer base.
  
• Achieve assigned revenue and transaction volume targets.
  
• Conduct product demonstrations and customer education sessions.
  
• Monitor performance and usage of VAS products and provide insights.
  
• Collaborate with internal teams to enhance product offerings and customer experience.
  
• Support onboarding and activation of merchants and service partners.
  
• Ensure compliance with all regulatory and internal policies.
  
  

Requirements

• Bachelor’s degree in Business Administration, Finance, Marketing, or related field.
  
• Minimum of 5 years’ experience in sales, preferably in banking, fintech, or telecoms.
  
• Proven track record in product sales or digital service adoption.
  
• Knowledge of electronic channels, payments, and VAS offerings.
  
• Relevant certifications are an advantage.