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ibex

Open 29d

Sales Audit Analyst

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Overview

Sales Audit Operations

  • Monitor and identify store POS_LOG file issues and missing transaction data.
  • Extract and analyze sales audit information from database and reporting systems.
  • Validate completeness of store sales transactions and audit data.
  • Maintain daily oversight of sales audit processing queues and prioritize exceptions.

Issue Resolution & System Support

  • Investigate stores with missing POS_LOG full files.
  • Create and manage IT Help Desk incident tickets for sales audit exceptions.
  • Partner with IT and business teams to resolve sales transaction and data transmission issues.
  • Track and follow up on open issues until resolution is achieved.

Sales Audit Reconciliation

  • Review cash balancing totals and identify tender variances by store and register.
  • Compare cash-out amounts against reported tender amounts across payment methods.
  • Balance registers and resolve discrepancies within the sales audit system.
  • Ensure stores are accurately processed and moved to accepted status after reconciliation.
  • Adhere to established controls and processing restrictions for unresolved POS_LOG issues.

Store and Register Processing

  • Process sales audit transactions for large volumes of retail locations and registers.
  • Complete daily audit activities within designated processing windows.
  • Communicate trends, recurring issues, and operational risks to management. Monitor stores with processing delays and ensure timely resolution.

iPad Store Processing

  • Identify and monitor iPad stores requiring additional audit processing.
  • Recalculate report totals and review variances for affected locations.
  • Force complete and manually advance stores when required.
  • Verify final status and accuracy of processed locations.

Compliance & Reporting

  • Maintain compliance with company audit controls and financial policies.
  • Document audit exceptions and resolutions.
  • Support period-end close activities and post-close cleanup processes.
  • Support continuous improvement initiatives within the sales audit function.

Responsibilities

Preferred Qualifications

  • Experience with JDA/Blue Yonder Sales Audit systems.
  • Experience with retail store operations and cash management processes.
  • Familiarity with Access databases, data extraction tools, and ticket management systems.
  • Knowledge of retail financial controls and reconciliation practices.

Key Competencies

  • Analytical Thinking
  • Financial Reconciliation
  • Problem Resolution
  • Data Integrity Management
  • Process Improvement
  • Attention to Detail
  • Time Management
  • Cross-Functional Collaboration
  • Customer Service Orientation

Working Conditions

  • Fast-paced retail finance environment supporting a large multi-store operation.
  • Regular interaction with Finance, Treasury, IT, Store Operations, and Audit teams.
  • Periodic support during month-end and period-close activities.
  • Ability to manage multiple priorities while meeting established service levels.


Qualifications

Required Qualifications

  • Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field preferred.
  • 2+ years of experience in sales audit, retail accounting, finance operations, cash reconciliation, or related area.
  • Experience working with retail POS systems and sales audit applications.
  • Proficiency in Microsoft Excel and data analysis.
  • Strong attention to detail and analytical problem-solving skills.
  • Ability to manage high-volume transactional workloads while maintaining accuracy.
  • Excellent organizational and communication skills.

Skills

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See also

Sales jobs by country — openings, pay and top skills →

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