Sales BDC Representative
Join the Basil Family!
Basil Family Dealerships is looking for a motivated and outgoing Sales BDC Representative to join our team! If you enjoy talking with people, providing great customer service, and helping turn leads into appointments, this could be a great opportunity for you.
As a Sales BDC Representative, you'll be one of the first points of contact for customers interested in purchasing a vehicle. You'll work with our sales teams to connect with customers, answer questions, follow up on leads, and help schedule appointments.
Pay: $19–$21/hour based on knowledge & experience + monthly bonus opportunity
Earning Potential: Approximately $50,000/year
What You'll Do:
- Respond to internet, phone, and other sales leads
- Contact customers through phone calls, texts, and emails
- Follow up with customers who have shown interest in a vehicle
- Schedule appointments for the Sales Team
- Confirm and follow up on scheduled appointments
- Build positive relationships with customers throughout the buying process
- Provide helpful information and answer basic customer questions
- Keep customer information and follow-up activity updated in our CRM
- Work closely with Sales Managers and Sales Consultants to help generate opportunities
- Provide a positive, professional customer experience from the first contact
What We're Looking For:
- Friendly, outgoing personality and strong communication skills
- Comfortable talking with customers over the phone and through text/email
- Strong follow-up and organizational skills
- Ability to work in a fast-paced dealership environment
- Motivated by goals and opportunities to earn additional income
- Customer-service mindset
- Previous BDC, automotive, sales, call center, or customer service experience is a plus, but not required