Sales & Business Development

Key Responsibilities:
1. Sales & Business Development
 Identify and generate new business opportunities across industries
customer segments.
 Conduct market research to understand regional trends, competitor
activities, and potential client needs.
 Achieve monthly, quarterly, and annual sales targets through direct sales.
 Prepare and deliver compelling sales pitches, demos, and product
presentations.
 Engage internal subject matter experts for customer interaction such as
colleagues from Pre-Sales, Service, Finance, Supply Chain, etc. for quick
progress on activities and / or resolution of issues.
2. Account Management
 Serve as the primary point of contact for assigned clients.
 Ensure coverage and business from strategic hunting (Competition / New /
Inactive account) and farming (Existing / Active accounts) effectively.
 Ensure all allocated accounts are completely mapped and covered.
 Build strong, trusted relationships with key decision-makers and
stakeholders.
 Ensure timely renewal of contracts, upselling, and cross-selling of additional
services.
 Study your accounts (basis of strength, geography, capacity) and define
appropriate strategic action plan for enhanced growth and reach.

 Address client concerns promptly and ensures continuous coordination for
resolution.
 Ensure payment collection for products and services sold from the
customers in timely manner.
3. Territory Management
 Regularly visit customer sites across cities in the Western region
 Maintain a travel calendar and provide weekly updates on client visits and
pipeline status.
 Participate in regional trade shows, expos, and customer engagement
events.
4. Reporting & CRM
 Maintain accurate records of leads, opportunities, and customer
interactions using the company CRM tool.
 Maintain account-wise action plan tracker with proper updates on next
actions and actions completed as per timelines.
 Share weekly and monthly sales forecasts and performance reports with
the reporting manager.
 Provide input on customer feedback, market challenges, and product
improvement suggestions.
 Close & prompt co-ordination with the Reporting Manager in terms of
Reporting data, areas of immediate help or anything that’s vital from an
account perspective.

Industry- Printers & Printing Solution