Sales & Business Development Manager (40918)

Summary/Objective: The Sales and Business Development Manager - aPT Tube, is responsible for driving the growth and profitability of the Company's tube packaging business by developing new customer relationships, expanding existing accounts, and executing strategic sales initiatives. This role serves as the primary commercial representative for the tube business, collaborating closely with the Tube Business Director, President, Operations, Quality, and Production teams to deliver exceptional customer service, support business growth objectives, and ensure alignment between customer requirements and manufacturing capabilities.

Specific Responsibilities and Essential Functions:

• Develop and execute sales strategies to grow the tube packaging business, including identifying target markets, establishing account plans, and achieving revenue and profitability objectives.
• Identify, develop, and secure new business opportunities while expanding relationships with existing customers.
• Manage the entire sales process, including prospecting, qualification, proposal development, pricing, contract negotiation, and closing.
• Build, maintain, and strengthen relationships with key customers, serving as a trusted business partner and primary point of contact.
• Achieve established sales, margin, and profitability goals while monitoring and reporting key performance indicators and sales activities.
• Collaborate with the Tube Business Director and President to develop and execute short-term and long-term commercial strategies that support the growth of the tube packaging business.
• Negotiate pricing agreements, commercial terms, and contracts while balancing customer needs and company profitability objectives.
• Partner with Operations, Planning, and Production teams to align manufacturing capabilities with customer demand forecasts, production schedules, and delivery requirements.
• Collaborate with cross-functional teams to address customer concerns related to quality, cost, delivery, and service performance.
• Serve as the primary customer liaison during quality-related incidents, ensuring timely communication, root cause investigation, corrective implementation, and customer satisfaction recovery.
• Analyze market trends, customer needs, competitor activities, and industry developments to identify new opportunities and drive continuous business growth.
• Plan, coordinate, and participate in trade shows, industry events, customer visits, and other business development activities.
• Support the development and utilization of marketing materials, presentations, brochures, and other customer-facing resources to promote the Company's tube packaging solutions.
• Prepare and present sales forecasts, account reviews, business updates, and strategic growth plans to leadership.
• Participate in internal committees, compliance initiatives, special projects, and other activities as assigned.
• Perform other duties as required to support company objectives and business growth.