Sales Co-ordinator

Elite Personnel are delighted to be recruiting on behalf of our client, an established and expanding technical manufacturing business, who are looking to recruit an enthusiastic and organised Sales Co-ordinator to join their busy internal sales team.

This is an exciting opportunity to join a growing business supplying specialist products to customers across a range of industries, including Cryogenics, Defence, Medical and Marine.

Working as part of the internal sales team, you will play an important role in supporting customers throughout the sales process, from handling initial enquiries and preparing quotations through to processing orders and managing customer relationships.

The successful candidate will be customer-focused, commercially minded and highly organised, with the confidence to communicate effectively with customers and colleagues across the business. Full product and systems training will be provided.

The Role

Reporting to the Sales Office Manager, you will be responsible for supporting the day-to-day sales function, maintaining customer relationships and helping to identify opportunities for business growth.

Your duties will include:

• Responding to customer enquiries relating to products, quotations, orders and deliveries.
• Preparing customer quotations in collaboration with internal departments and external partners.
• Assisting with technical enquiries, working alongside the Sales Office Manager, engineering team and external sales representatives.
• Processing customer orders received via email, ensuring accuracy and timely completion.
• Building and maintaining strong relationships with existing customers.
• Supporting business development activities by contacting current customers and identifying opportunities to generate new business.
• Providing administrative and sales support to external sales representatives.
• Maintaining accurate and up-to-date customer and sales records using the company's CRM systems.
• Liaising with other departments to ensure the smooth running of daily operations and excellent customer service.
• Working towards individual and company sales targets and KPIs.

The Ideal Candidate

We are looking for a proactive and enthusiastic individual who enjoys working in a busy sales environment and is confident managing multiple priorities.

You will ideally have:

• Previous experience in a Sales Co-ordinator, Sales Administrator, Internal Sales or Sales Support role.
• Experience using CRM systems and Microsoft Office, particularly Excel.
• A good understanding of sales processes, customer service and sales performance metrics.
• Excellent communication and interpersonal skills, with the ability to build positive customer relationships.
• Strong organisational skills and the ability to manage a varied workload.
• A proactive approach, with the confidence to use your own initiative and work independently.
• A strong attention to detail and a commitment to delivering a high standard of work.
• A positive, team-focused attitude and a willingness to learn.

Experience using AI tools would be advantageous but is not essential.

Previous experience within a technical or manufacturing environment would be beneficial; however, full training will be provided on the company's products, processes and systems.

What's on Offer?

• Salary of £30,000 – £32,500 per annum, dependent on experience.
• 25 days annual leave plus bank holidays.
• Company pension scheme.
• Performance-related annual bonus.
• Health Shield benefits.
• Cycle to Work scheme.
• Laptop provided.
• Ongoing training and development opportunities.

Working Hours

37 hours per week:

• Monday to Thursday: 8:00am – 4:30pm
• Friday: 8:00am – 1:00pm

Location: Wellingborough and Witham.