Sales Co - Ordinator (Software)

Responsibilities:

• Meet the defined SLA for all the challenges, concerns, escalations, queries from the account.
• Thorough understanding of the services to assist clients in their day-to-day operations.
• Provide Technical Support to customers in terms of PM, troubleshooting, etc.
• Maintain adequate documentation of activities to the Reporting Manager and account.
• Strive to achieve the company's vision and values at all possible times.

Requirements:

• Good PR skills, follow-up, negotiation and consultative discussions with clients to finalise the closure; competitive Analysis of the market and requirement gathering
• Increasing business opportunities from customers.
• Self-motivated and able to work independently.
• Should have extensive experience in selling OEM products.
• She/he shall be responsible for negotiating with the client for the best deals and presenting.
• Pleasant Personality.
• Should work aggressively to achieve/exceed target.
• Having a relationship with OEM (Enterprise IT Products OEM) shall be an added advantage.
• A self-starter, takes ownership to win customers.
• Good Communication skills.

Sales / Support Skills:

• IT products Sales (IT Infrastructure Solutions sales, which includes Data Centre Solution/ Server/Storage/ Cyber Security /Networking components) to different industry segments.
• Technical Expertise to provide customers with excellent support.
• Should be able to do Account Management and handle customers.
• Desired Profile: Strategic thinker with Leadership skills.
• Must be someone who can carry revenue targets throughout their career.
• Candidate Profile: Good Communication. Excellent presenter. Pleasing personality. Strategist with a very good attitude. Energetic and Aggressive
• Travelling: Purely on business needs
• Academics: Bachelor or Post Graduate in Engineering, Arts, Science, Commerce with knowledge in Information Technology. Master's in Business Administration (Marketing) preferred. "