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Sales Co-worker (Kitchen Design & Sales)

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Description

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
• $31.00 base hourly pay rate (Kitchen Planning Co-worker)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Free benefits membership (savings and discounts across retailers and service providers)
• Novated leasing and EV subscription options
• Superannuation salary sacrifice
• Fitness Passport membership available
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:
• Permanent Part-time (60 hours/fortnight)
• You will work on a rotating roster between 9:00am and 10:00am on weekdays and weekends
• Availability to work 3 out of every 4 weekends, including both Saturday and Sunday

Recruitment process:
• Shortlisted candidates will complete a video interview.
• Successful candidates will be invited to an in-person interview with the hiring team.

* November to January is one of IKEA's busiest trading periods. To support our customers during this time, we prefer co-workers not to plan holidays during these months and to maintain availability throughout the peak period.

About this work area

As a Sales Co-worker, you’ll help create an inspiring and seamless shopping experience for our customers. Working across Showroom and Markethall departments, you’ll combine customer interaction with hands-on store tasks.
Your responsibilities will include:

• Approaching customers, understanding their needs, and recommending suitable home furnishing solutions
• Guide customers through the design and quotation process of Kitchen range
• Actively selling the IKEA range and promoting services to enhance the customer experience
• Keeping your area clean, well-stocked, organised and correctly priced
• Maintaining and refreshing displays through basic visual merchandising and stock condensing
• Replenishing stock and preparing sales spaces using safe manual handling techniques
• Assembling products to ensure strong presentation and functionality
• Using IKEA systems to provide accurate product information and support order placement
• Working collaboratively with your team and other departments to deliver great results



You’re friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands-on responsibilities. You'll thrive in this role if you have:

• Strong communication skills and a genuine desire to help customers
• A strong work ethic with the ability to take initiative and work independently
• A collaborative mindset and enjoy working as part of a tea
• Good organisation skills and attention to detail
• Comfort with physical work, including manual handling and maintaining displays
• A genuine interest in home furnishings and creating exceptional customer experiences

Preferred experience:
• Previous experience in a customer service, showroom, retail, or sales environment
• Experience working in a fast-paced, customer-focused environment
• Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs

We need people like you

At IKEA, work is so much more than a job. Come join us!
Apply

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