Sales Consultant - Dial a Bed - Pinelands (Cape Town)
Are you a self-motivated, goal driven individual who is looking for an opportunity to gain experience in a fast-paced retail environment, with earning potential where sales maximization means more money and incentives for you! If you thrive under pressure and are target driven, we are looking for YOU!
Main Purpose of the Position: Sales maximization, ensure service excellence, administration, adhering to company policies and procedures, merchandising and housekeeping as well as effective teamwork and self-management
Sales maximization
Always providing excellent customer service
Basic administration
Following company policies and procedures
Assuring that showroom looks presentable at all times
Be involved in stock control and management
Assisting shoppers to find the goods and products they are looking for
Being responsible for processing cash and card payments
Stocking shelves with merchandise
Answering queries from customers
Reporting discrepancies and problems to the supervisor
Giving advice and guidance on product selection to customers
Balancing cash registers with receipts
Dealing with customer refunds
Keeping the store tidy and clean, this includes hovering and mopping
Responsible dealing with customer complaints
Working within established guidelines, particularly with brands
Attaching price tags to merchandise on the shop floor
Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays
Must have a matric certificate (Grade 12)
2 – 3 years’ retail sales experience
Skills:
Must have a systematic work approach
Must have excellent customer communication skills
Must have good telephone etiquette
Computer literate
Attention to detail
Time management
Internal motivation
Must be able to handle conflict
Must be able to work under pressure
Friendly, motivated and calm
Friendly and engaging personality
Comfortable working with members of the public
Should have a confident manner
Must be helpful and polite
Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock
You should have a comprehensive understanding of your area of sales (i.e. retail, Fast Moving Consumer Goods, sports equipment, etc.)
Able to work as part of a sales team
Knowledge of inventory techniques
Should be of a smart appearance and articulate
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act