Sales Consultant - Laparoscopy, Surgical Stapling & Capsule Endoscopy | PE
Salesworx is looking to recruit a Sales Consultant with experience and expertise in Laparoscopy, Surgical Stapling and Capsule Endoscopy.
This Candidate should be based in Gqeberha with a go to network.
Areas of Responsibility
- Responsible for the sales of the Laparoscopy, Surgical Stapling and Capsule Endoscopy products, including maintaining and growing existing business and expanding of sales within the assigned territory.
- Scheduling and attending appointments with existing and potential customers;
- Demonstration of products to Clinical personnel;
- Completion of weekly planner and activity report for submission to direct Manager;
- Achieving Sales Targets;
- Responsible for networking with and development of relationships with new customers and managing existing customers;
- Effective Management of consignment stock.
- Requesting and following up on quotations;
- General Administration associated with the position;
- All activities to be recorded on Force Manager CRM.
Responsible for Marketing Activities:
Marketing:
- Assist the Product Manager with Journal clubs, workshops, meetings and various conferences as needed;
- Assist the Sales Managers with the Sales budgeting per territory for the SBU;
- Effective implementation of tactical and strategic plan;
- Effective marketing activities including congresses and customer workshops and educational events;
- Daily calls to customers and new prospects;
- Effective promotion of all products offered by the company;
- Sales Knowledge to allow for effective selling of product features and benefits;
- Evaluation, analyses and report on Competitors’ products, drive strategies and driving appropriate business responses.
Customer Relations:
- In your product and marketing capacity, establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders.
- Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services;
- Attending to appointments with customers and prospects;
- Gather customer requirements in cooperation with Sales Managers to ensure customer satisfaction;
- Assist when needed with successful congresses and training workshops;
- Assist with identifying the correct customers to attend product training to ensure an ROI;
- Manage relationships with all customers, prospects and key opinion leaders where needed;
- Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management;
- Utilising customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.
Sales Reports and Administration:
- Achieve monthly and quarterly sales budgets for the SBU;
- Achieve annual sales budgets per SBU;
- Assist where need to attend to Daily Ariba/Trade world, tender input and quote requests;
- Expense claims handed in on time as per the schedule received from Finance with correct cost allocations;
- Monthly reports to the Sales Manager submitted before 5th of the month;
- Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager;
- Compliance to regulatory SOP’s, SA Regulations and Code of Business Ethics;
- Maintain the Company’s ethical position. Effectively communicate and manage Company business conduct policies.
Training:
Sales Representative role:
- Maintain a high level of motivation to ensure marketing function is well implemented;
- Preparation and conducting of presentations at Sales Consultants’- and management-meetings;
- Assist Sales Managers with product queries and/or technical/clinical application information;
- Manage your portfolio by living the company values.
Training Events:
- Identify and implement educational events for customers to achieve growth;
- Manage the implementation of workshop activities with sales team and customers;
- Train new customers on the range of products as set out by your Manager;
- Assist with identifying workshops and educational events that will deliver a ROI and result in product growth;
- Participate in company business and sales meetings and provide input to management;
- Attend and assist when needed for planning of all congresses identified.
Administrative Duties:
Reports:
- Adhere to credit policies and procedures of the group;
- Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities;
- Ensure all product and marketing activities comply with legal and ethical standards;
- Managing all company expenses within the marketing budget provided;
- Adhere to any legal or medical requirements and inform management of changed requirements;
- Submit monthly report to senior management and record all activities on Force Manager CRM.
Stock management:
- Assist with Stock rotation and slow-moving identification and returns;
- Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field;
- Management of consignment stock allocated to customers on request from Sales Managers;
- Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products;
- Should a procedural kit procedure be implemented in the SBU – the responsibility of managing this and evaluating the effectiveness of it remains your responsibility;
- Give effective feedback to Management on Consignment stock;
Requirements
Qualifications
- Grade 12 (Matric) is a minimum requirement;
- A relevant degree or diploma is an advantage;
- Any medical-management or -marketing qualification would be a definite advantage.
Experience Required
- Previous Sales experience;
- Medical experience is a preference and previous experience in a similar position such as Laparoscopic and Surgical Stapling or any experience in the Medical Industry would be an advantage;
- Knowledge of the target group of customers such as General Surgeons, Gynaecologists, Urologist and Thoracic Surgeons and relevant Support Staff, will be an advantage;
- Clinical and product knowledge will be a definite advantage;
- Existing relationships with customer base will be a definite advantage;
- Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position;
Skills/Competencies
- Advanced planning and organizational skills;
- Excellent written & verbal communication skills;
- Excellent interpersonal skills;
- Negotiation skills;
- Project management skills;
- Knowledge of marketing analysis, practices, strategies, planning;
- Strong analytical, organizational and decision-making skills;
- Strong understanding of business and financial drivers;
- Strong influencing skills to present new ideas promoting collaboration and generate buy-in;
- Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving;
- Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement;
- High level of energy and stress tolerance required;
- Ability to work well under pressure and maintain a positive, enthusiastic attitude;
- High level of motivation and vision and results orientated;
- Ability to work effectively in a team environment and build strong working relationships;
- Ability to work in a fast-paced environment and meet deadlines;
- Time management to be efficient;
- Work Ethics;
- Ability to travel extensively in the country and when needed to travel abroad.
- Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities.
- Proficient in Microsoft Office – especially Excel at an advanced level and PowerPoint and Outlook;
- Integrity, responsive, high commitment;
- Desire to win with a drive on results;
- Strong leadership skills, a leader whose personal and professional behaviour is aligned to the Group values
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Benefits
Market related CTC, structured to include a travel allowance, contributions to Medical Aid and Pension Fund
Fuel card and reimburse cell and data allowance, as well as lap top, scrubs etc.
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