Sales Consultant / Senior Sales Consultant
Responsibilities:
- Conduct professional pre-move surveys in clients' homes, understanding their requirements, concerns and expectations.
- Build strong rapport and establish confidence in Classic Moving's service and expertise.
- Provide professional advice and recommend appropriate moving, packing, storage, insurance and related services.
- Manage qualified opportunities from initial survey through proposal, follow-up, negotiation and close.
- Proactively follow up opportunities and overcome objections to maximise conversion.
- Achieve agreed revenue, gross margin and conversion targets.
- Maintain strong pricing discipline while maximising profitable revenue from each opportunity.
- Identify opportunities for additional services and revenue.
- Maintain an accurate sales pipeline and CRM records.
- Ensure a professional and comprehensive handover of confirmed business to Move Coordination and Operations.
- Work closely with Marketing and Group Business Development to provide feedback on lead quality and client requirements.
The Person
We are looking for a proven consultative salesperson and strong closer, ideally with experience selling high-value services directly to consumers.
The successful candidate will be:
- Exceptional at face-to-face client engagement and building rapport.
- Confident and professional when meeting clients in their homes.
- A strong listener who can identify needs and tailor solutions.
- Commercially astute and comfortable discussing price, value and negotiation.
- Persistent and disciplined in following up opportunities.
- Target driven, competitive and motivated by winning business.
- Highly organised and accountable for their own pipeline and results.
- Professional in presentation and communication.
Moving industry experience in surveying and customer facing sales is essential.